Can Client Portals Reshape the Practice of Law?  An Ethical Perspective | 2civility.org | Attorney at Work

About seven years ago, our small firm of 12 lawyers implemented practice management software to improve our office processes and client service. It’s been a learning curve, but we are undoubtedly a superior firm because of it. Now, especially after reimagining how we can and should be engaging with clients in a post-COVID world, we’re considering adding a law firm client portal to our firm’s tools.

Can you help me convince my law partners that client portals are the “next big thing”?

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