Implementing Change Management | ABA Law Practice Today

Considering that IT organizations spend more than $3 trillion a year investing in new and upgraded technologies, the impact of change management in ensuring that the improvements are soundly adopted should be immeasurably valuable, right? However, 70 percent of change management initiatives fail. This is a critical indicator that while organizations continue to implement new software, hardware, security, cloud, and communications platforms to improve efficiencies, the way we are implementing change management results in negative user adoption rates. What use is all that new software if no one uses it or, even worse, it is used improperly?

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